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Claiming on your SecureHealth policy

Claims on your SecureHealth medical insurance policy are handled by the policy's underwriter.

Please call the underwriter directly on the numbers listed below. If you are not sure what your policy is called, or if it isn't listed here, our Customer Services team will be delighted to help.

If your policy is called Please call this number
Care, Care Plus,
Care Plus Superior or
Care Options
(underwritten by AXA PPP)
0845 607 6163
and select Option 1
from the menu
Preferential, Accessible or special group schemes
(underwritten by BCWA)
0117 929 5422
Solutions or Healthcare Solutions
(underwritten by Norwich Union)
0800 158 3333
Health Cash Plan
(underwritten by BHSF)
0121 629 1297
Dental Care / Denplan
0800 838951

SecureHealth will, of course, be delighted to assist you in all matters of policy administration which are unrelated to the claims process.

View the list of over 250 quality assessed private hospitals in the AXA PPP healthcare network where treatment is available.