Your personal private medical insurance provider

Contact us


If you need treatment that you think your health insurance covers, claiming is simple. Our advisers are specially trained to help you through the whole process.

Look up claims telephone numbers

General enquiries

Phone us

If you need any help with anything to do with your health insurance, please contact us on 03450 60 80 60. We have an experienced, helpful team on hand to help you with your question. We're open 9am to 5pm Monday to Friday.

Email us

Write to us

The Compliance Manager
Health & Protection Solutions Limited trading as SecureHealth,
West Park House,
23 Cumberland Place,
Southampton SO15 2BB

If you have a problem or want to complain

If you're unhappy with anything to do with our service or your health insurance package, please let us know on 03450 60 80 60, quoting your name, address and membership number. We'll do everything we can to help.

Want to speak to someone?

Call us on

03450 608060

Lines open
Mon-Fri 9-5pm